Fault and Problem Reporting
The Parish Council is looking to develop a fault and problem system for the Parish which covers both issues within the control of the Parish Council and in cases concerning other parties and where the normal reporting systems haven't worked.
This will be for situations where people have already reported problems to the relevant organisations such as a developer, management company, Northampton Borough Council, Northamptonshire County Council, Northamptonshire Highways and the problem has NOT been resolved in a satisfactory or timely manner.
The Parish Council is NOT the primary point of contact for issues and problems for developers, management companies and other Councils but we are sometimes able to facilitate action. Please remember that this is a TRIAL system
Please enter in the details of the problem/fault in the below form.
Please try and supply as much detail as possible as this will make it much easier for the Parish Council to identify the problem and if necessary deal with the relevant organisation.
Please remember this is a trial service
Any information stored by the Parish Council from this fault reporting system will be handled in full compliance with GDPR and on request the Council will provide records showing how personal information has been held and treated.